Items directly purchased from View-birds.com can be returned in 30-days for a full refund or exchanged under the following conditions:
Return & Refund Service will not be provided under the following circumstances:
Return and Refund Instructions:
To initiate a return, please contact us at info@View-birds.com with the following information:
If your return is approved, we will provide you with a return shipping label or address and instructions for returning the product. Replacement or refund will be processed upon receipt of the returned product.
Return address:
Please contact Support Team via info@View-birds.com to obtain return shipping label or address.
*Note: Do not return without permission.
Refund Time:
Your return will be inspected within 3 business days of receipt. We will notify you of the refund approval or rejection within 2 business day. If approved, your refund will be processed within 7-14 business days and credited to your original payment method.
Return Shipping Costs:
If the return is initiated by the consumer, the consumer is responsible for the shipping fee. If the return is due to our reasons (damaged or incorrect goods), we will cover the shipping fee.
Note:
Birdsview reserves the right to determine if the product is defective.
If you return the product before contacting the Birdsview customer support team and confirming if the product is returnable, we cannot process your refund request.
For products purchased directly from an authorized retailer other than the Birdsview ‘s official website, contact the other platform for return and refund service.
All prices are including shipping fee.
Lifetime Customer Support.
30 Days Money-Back.
30 Days free return and 2-year-warranty